Account & Subscription

This guide covers managing your TongFlow account, understanding credits, and choosing the right subscription plan.

Account Basics

Signing In

TongFlow supports multiple sign-in methods:

  • Google Account
  • Email and password

Profile Settings

Access your profile from the user menu (top right):

  • Update display name
  • Change password
  • Manage connected accounts

Credits System

TongFlow uses a credit system for AI operations.

How Credits Work

  • Each AI operation costs credits
  • Credit costs vary by operation complexity
  • Credits are consumed when workflows run

Credit Costs (Examples)

OperationCredits
Text Generation1-5
Image Generation5
Video Generation (short)20
Video Generation (long)30
TTS (per minute)10
Music Generation10

Checking Balance

Your credit balance appears:

  • In the dashboard header
  • Before running workflows
  • In account settings

Recharging Credits

  1. Go to Account → Recharge
  2. Select a credit pack
  3. Complete payment

Subscription Plans

Free

  • Basic access to all features
  • Limited monthly credits
  • 1 GB storage

Pro ($9.99/month)

  • Unlimited basic operations
  • More monthly credits
  • 50 GB storage
  • Priority processing

Team (Contact Us)

  • Multi-user accounts
  • Shared credit pool
  • 500 GB storage
  • API access

Managing Subscription

Upgrading

  1. Go to Account → Subscription
  2. Click Upgrade
  3. Select your plan
  4. Complete payment

Downgrading

Switch to a lower plan:

  1. Go to Account → Subscription
  2. Select the new plan
  3. Changes take effect at billing cycle end

Cancellation

Contact support to cancel your subscription.

Billing

Payment Methods

  • Credit/Debit cards
  • (More options coming soon)

Invoices

Download invoices from Account → Billing History.

Security

Two-Factor Authentication

Enable 2FA for extra security:

  1. Go to Account → Security
  2. Enable Two-Factor Authentication
  3. Follow setup instructions

Login History

Review recent logins in Account → Security.

Data & Privacy

Exporting Data

Download your data:

  1. Go to Account → Privacy
  2. Click Export My Data

Deleting Account

To permanently delete your account and all data:

  1. Go to Account → Privacy
  2. Click Delete Account
  3. Follow confirmation steps

Warning: Account deletion is permanent and cannot be undone.

Getting Help

  • Discord Community: Join for community support
  • Email Support: Available for Pro subscribers
  • Documentation: You’re reading it!

Next Steps

Explore more TongFlow features: